Frequently Asked Questions
What fabric is used for your clothing?
We use high-quality, breathable materials chosen for durability and comfort. Each piece is carefully crafted to feel like a vintage favorite—soft, lived-in, and built to last.
Do you offer gift options?
Absolutely. Whether it’s a custom tee, vintage-washed hoodie, or a personalized metal name sign, our pieces make unforgettable gifts for birthdays, housewarmings, Father’s Day, Mother’s Day, Christmas, and beyond. Nothing hits harder than a one-of-one gift made just for them.
How does customization work?
Every design starts with your idea. Whether you're uploading a name, phrase, or letting us freestyle based on your vibe, we transform your vision into wearable art using bold fonts, nostalgic graphics, and our signature washed finishes. You don’t need design experience—just bring your creativity.
How long does it take to receive my order?
Production Time: Custom apparel and signs are made to order and typically take 3–7 business days to produce.
Shipping Time:
- U.S. Orders: 7–10 business days
- International Orders: 10–20 business days, depending on the destination
- Express Shipping: Available for $35, delivers in 3–5 business days
You’ll receive tracking updates once your order ships.
What if my order arrives damaged?
If your item arrives damaged during shipping, no stress—just email us at services@impressgift.com within 7 days of delivery. Include your order number, clear photos of the issue, and a brief note. We’ll take care of it promptly.
Can I return or cancel my order?
We accept returns within 30 days of purchase for non-customized items.
Custom-made and personalized pieces are non-refundable, unless they arrive defective or incorrect. If you need help, contact us—we got you.
Do you ship worldwide?
Yes! We ship to over 200 countries.
- Free Standard Shipping on orders over $69
- Express Shipping: $35 flat rate
We work with reliable carriers like YunExpress and YANWEN, and every package comes with tracking.
Do you offer bulk orders?
Yes! Whether you're designing for a group, team, or event, we offer bulk discounts for custom orders.
Email us at services@impressgift.com with your idea and quantity—we’ll send a custom quote.
Still need help?
We’re here for the culture and your questions.
Email: services@impressgift.com
Response Time: Within 24 hours on business days